Know who you are handing the keys to.
Guest verification for hotels and shortlets. CheckIn confirms the person checking in is a real, government-verified guest, in under a minute.
Three things a front-desk glance never catches.
When someone books a room or a shortlet, all you have is a name and a photo of an ID. Both are easy to borrow, and easy to fake. Three things slip straight past a visual check:
The document is genuine. The person holding it is not, and a photo of it passes a glance every time.
By the time the payment is disputed, the guest has checked in and the keys have already changed hands.
One person books, someone else arrives to collect the keys, and nothing about the reservation says otherwise.
Guest verification closes all three. Instead of trusting the document, CheckIn confirms the person, matching a live selfie against a government-issued ID, so the guest who booked is the guest who arrives.
What CheckIn checks on every guest.
Every verification pulls four signals together into a single result, so one check tells you the whole story about who is arriving.
Government-backed ID
The guest's ID is matched against official national databases, not just read off the card.
Government ID →02Liveness and selfie match
A quick selfie confirms a real, present guest whose face matches the ID on file.
Liveness check →03Watchlist screening
The guest's name is screened against global sanctions and watchlists in seconds.
AML screening →04Phone, email and address
The everyday contact details that round out a guest's identity are validated too.
Contact checks →FAQs
How do I verify a guest before check-in?
Send the guest a secure verification link when they book. They complete it by taking a quick selfie and confirming a government ID, and you see the result before they arrive.
Can I verify a guest for a shortlet booking online?
Yes. CheckIn runs entirely online, so remote and self check-in bookings can be verified before the guest ever reaches the property or a lockbox.
What stops a guest using someone else's ID?
The liveness check and selfie match confirm the guest is a real, present person whose face matches the government ID. A borrowed or screenshotted ID does not pass.
Do guests need to download an app to verify?
No. Verification runs online from the link you send. There is nothing to install for you or your guest.
Is it legal to verify hotel guests?
Yes. Every check is run with the guest's consent and their data is stored securely. Their information is never shared with third parties.
How much does guest verification cost?
You pay per check with a simple credits system. There are no monthly fees and no contracts, and setting up an account is free.
More ways to verify.
Verify your next guest with confidence.
Set up a free account and run your first check in minutes. No contract, no code.